De Vere Service Excellence Underlined at Annual ‘59Club’ Awards
De Vere received some of the highest accolades available at the annual 59Club Awards, where a number of the group’s marquee resorts were awarded for highest levels of service excellence.
Five of the premium resorts were honoured at the ceremony, including The Belfry, managed by De Vere, which claimed the highest honours by not only receiving the highly coveted ‘Gold Flag Award’, but also being named as ‘The Ultimate Golf Resort 2014’.
Two further resorts were awarded the ‘Silver Flag Award’, with the class of Slaley Hall in Northumberland and Belton Woods, Lincolnshire being recognised by the industry, as two of the six venues to receive this standard.
In addition, the hard work and first class customer service of two individual resorts’ sales teams were honoured with Dunston Hall in Norwich taking home the ‘Leisure Membership Sales Team Of The Year’ award and Carden Park in Cheshire, winning both ‘Golf Sales Team Of The Year’ and ‘Golf Membership Sales Team of the Year’. The excellence of the De Vere portfolio was even further highlighted by The Belfry being chosen to host the ceremony.
“It is always an honour to have the excellent service at our resorts recognised by industry experts at these awards, and it is testament to the hard work and consistently high standards of each team across the portfolio,” commented Keith Pickard, Regional Golf Director, De Vere. “We have fantastic people and processes in place across our resorts, which ensure that we provide the finest service, first class facilities, and value for money for consumers across the UK. We are greatly excited about the year ahead, specifically with the launch of the new Country Club membership, which brings a new luxury leisure proposition to our membership offerings.”
Representing 9 leading resorts and 16 stunning golf courses across the UK, De Vere is looking forward to a successful 2014 as it continues to set the precedent for modern membership schemes following the launch of their new exclusive Country Club leisure membership. This premier lifestyle proposition gives members a chance to ‘Live Life Unlimited’, by bringing together the award-wining golf and leisure facilities at six of the marquee resorts; Mottram Hall, Slaley Hall, Oulton Hall, The Carrick on Loch Lomond, Belton Woods and Dunston Hall.
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